Vision
"We see Noise Boys competing across the world, setting the benchmark for service in the automotive industry." "We see busy outlets where customers are keen to enjoy our service. Our franchisees are always on the floor; they don't hide in their offices. We see them listening to customers, listening to employees, motivating and radiating energy and enthusiasm. We see customers leaving our shop with smiles of satisfaction."
Mission
"We are in business to serve and service is our business."
In this respect there is no difference between our mission as a franchisee.

"We sell service in the automotive industry."
Our service consists of the efficient way in which we match the product to the customer.
Our job is only complete when a satisfied customer refers a new one to us.

This indicates very clearly that our product is first and foremost “service to our customers”.
Noise Boys Aims
To provide the best quality products at the most affordable prices and to render the most outstanding service in South Africa
Noise Boys Promise
“Service - what a pleasure”

Values

Noise Boys Silverton subscribes to the following values:

  • We lead from the front.
  • We go for the optimum solution.
  • We take trouble to instil our culture of service in all franchisees.
  • We believe that quality of workmanship is a testimony of the quality of our people.
  • We believe that quality of our people is a testimony of the right treatment, recruitment, training, and support.
  • We serve people who understand that technology is first and foremost a people business.
  • We believe that service and technology are an undivided unity in Noise Boys.
  • We serve with credibility.
  • We believe in aggressive, strategic marketing.
Strategy
Noise Boys Silverton believes that it is essential to provide high quality, affordable products and unequalled service in order to ensure customer satisfaction.
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